Your Relocation Support

Flutter Global Mobility

Your Relocation Support Flutter GM

Global Mobility experts who will support you and your family relocating to Malta.

Your assigned team member will remain with you through your entire relocation journey. They will serve as the primary point of contact throughout the process, ensuring compliance with all relevant regulations and providing comprehensive support to you and your family.

We support every aspect of your relocation, if you have any questions or are unsure about the support available please contact:

global.mobility@flutter.com

Global Mobility Support Overview 

We understand that relocating involves many moving parts, and the package has been thoughtfully developed to assist you at every step of the journey. 

From immigration assistance to logistical coordination, the relocation support is tailored to make your move to Malta as seamless as possible.

Initial Briefing

Upon initiation of the relocation process, our team will schedule a briefing call to: 

  • Provide an overview of the relocation process. 

  • Address any preliminary questions or concerns. 

  • Outline the roles and responsibilities of all parties involved. 

  • Share the relocation documentation.

Collaboration with External Vendors

We collaborate with trusted external partners to ensure a smooth relocation experience: 

  • Tax Advisors (e.g., EY): To navigate international tax implications and ensure compliance. 

  • Heart Relocation: Assisting with housing, moving logistics, and settling-in services. 

  • Immigration Consultants: Managing visa and work permit applications.

Summary

By centralizing relocation efforts and fostering collaboration, the Global Mobility Team aims to provide a positive and efficient experience for all employees undergoing international relocation 

Contact: global.mobility@flutter.com

Internal Stakeholder Engagement

Our team works closely with various internal departments to coordinate all aspects of the relocation: 

  • People partners & HR Ops – alignment on employee needs, policy adherence, transfer management, and onboarding.

  • Payroll, SharePlans – Ensuring records are updated accurately based on transfer dates.

  • Group tax, legal & compliance – adherence to international laws and company policies..

Relocation services available 

Check the FAQs section at the bottom of this page for more information about the relocation services

We are committed to supporting you and any dependents relocating with you.

📄 End-to-end relocation assistance will be provided


📍 We will help you settle into life in Malta smoothly


🏠 Support includes help with finding housing, transferring and settling in


🌐 You’ll have guidance at every stage from our team and trusted partners


👨‍👩‍👧‍👦 Details of individual relocation packages will be provided at a 1-2-1 session

FAQs

  • You’ll have a dedicated contact within the Flutter Global Mobility team, and you’re always welcome to reach out with questions via Global.Mobility@flutter.com.

    Once your relocation journey begins, we’ll connect you with our trusted partners:


    Heart Relocation – your single point of contact for all logistics, helping coordinate everything on the ground.


    EY – a dedicated team managing coordination between your home and host locations.

    And of course, Flutter Global Mobility is here every step of the way to help you navigate the process with confidence.

  • Anything related to your relocation should be directed to your dedicated Heart Relocation consultant who will be able to answer and assist with any requirements. If your question is related to working in the new location or employment in general these should be directed in the first instance to your contact in Flutter’s mobility team.

  • Flutter wants all the employees who relocate for work to have the best possible experience and in order to ensure this Flutter have chosen to work with experienced relocation professionals who work exclusively in this space to leverage their knowledge and expertise to make sure that our employees get the best service and support available

  • Flutter have appointed Heart Relocation whose service extends to the whole relocating family, sometimes there are extra pressures on the family and our consultants will work inclusively to ensure that the whole family needs are met, after all we want everyone to have a wonderful and enriching experience from this relocation.

  • A full day of accompanied support (8 hours) which will include but is not limited to:

    • Information on host location

    • Overview of housing and neighbourhoods.

    • Identify sample of properties in nominated areas within parameters set by the company (e.g. budget, location, etc.)

    • Practical overview tour of relevant areas such as shopping areas, recreation, markets, doctors, dentists, etc. (based on a needs assessment)

    • Security briefing, medical emergency service orientation

    • Overview of schooling options (if applicable)

  • A full package of support including 1 full day of accompanied viewings of available properties (maybe split over 1 or 2 calendar days) but will include:

    •        Conduct a needs analysis to determine specific requirements.

    •        Pre-screen suitable properties that fit within the budget.

    •        Prepare and provide an itinerary for property viewings.

    •        Arrange and accompany you on property viewings.

    •        Negotiate lease terms, review the lease agreement, and highlight key points.

    •        Coordinate signature and payment processes.

    •        Assist with utility connections.

    •        Conduct a handover and move-in inspection, including taking digital photos.

  • A full 8 hours of support over a number of days to include but not limited to:

    •        Assistance with driver's licence and registration offices

    •        Advice on opening a bank account

    •        Telephone and utility installation

    •        Furniture rental assistance where available

    •        Appliance set-up assistance

    •        Assistance with insurance matters

    •        Car leasing / renting assistance

    •        Provide literature, emergency numbers, embassies / consulates, associations etc.

    •        Miscellaneous assistance (pharmacy, grocery store, shopping, library, restaurants, postal services, sports / health clubs, newspapers)